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 | Advanced Workflow & Scheduling (AWS) is pre-installed with Virtual Ticket, but must be configured before use. |
Configuration of the Advanced Workflow & Scheduling (AWS) Solution involves defining the Calendars, User Roles, Activities, and Schedule Templates that are used by the Solution to help you schedule your work. As such, configuration will likely be performed once upon initial installation of the AWS solution, and afterwards on a less-frequent but ongoing basis as your business needs change. A thorough understanding of the concepts in this section of the guide, will be beneficial in performing both the initial and ongoing configuration of the AWS Solution.
