Editing Multiple Records from Search Results

After a search has been completed, Virtual Ticket Developer allows the user to modify the records listed in the Find window. Modifying result information is an efficient way to simultaneously update information for multiple records. For example, you may search for all your customers in a given area code, and then use the modify feature to change the area code for all selected customers simultaneously (rather than looking up every customer individually and modifying the area code manually).

Modifying multiple records from search result information

1. Conduct a Find in Virtual Ticket Developer that returns multiple results.
2. Select the record(s) you want to modify from the Documents listing along the left side of the Find window. As multiple records are selected, the fields displayed in the form will appear blank.
3. Click Edit than enter the new information for each field you would like to update.

   Note: When editing multiple selected records, all editable fields will appear inactive (grayed). Clicking a field activates it and ensures that information entered in the field will replace the corresponding information on each selected record. Use Alt-Click (PC)/Command-Click to deactivate a field if you no longer want to make changes to it.

4. Click Update. This will apply the changes you have made to each of the selected records.

   IMPORTANT! Information entered for updating records will overwrite any existing data contained in the fields in which you have typed. As with other methods of removing information, the modify feature should only be used when you are confident that the information you are updating is no longer needed.