1. Select Users and Groups from the Administration menu. This will open the Users & Groups window if it is not open, or bring it to the front if it is already open.
   
2. Click Add Group ( ) to create a new group in the system. A New Group dialog box will appear, allowing you to create the new user group.
   
3. Type the group name and description in the appropriate fields of the window. Group names and descriptions are alphanumeric and can include up to 32 characters. Though both Group names and descriptions can contain spaces, they should not start or end with a space. If no description is used, the Group name will automatically be used in the description field when the Group is saved.
4. OPTIONAL: To assign existing users to the new group, 'check' the checkboxes in the Members column next to the appropriate user names.
5. Click Add ( ). This will add the new group to the database and display the entry in the group/user grid of the window.
6. Repeat steps 2-5 for each additional group you would like to define in Virtual Ticket Developer.
7. Click Close ( ) when finished.

At this point, at least one user group has been added to Virtual Ticket Developer.