1. Click Email Message Queue link on the Administrator tab. The Email Message Queue page will open. By default, the Email Message Queue is set to display queued emails with any status; that is, it will show queued emails with either a status of Failed or of Pending.

2. Click the Status drop-down and select a status. The page will refresh to show only those emails with the selected status. A status of Failed will show only emails in the queue with a status of Failed. A status of Pending will show only emails in the queue with a status of Pending. A status of Any will show emails in the queue with either status.