There are multiple components of the system that need to be managed and monitored. To facilitate this, Virtual Ticket Developer comes with a set of administrative tools that allow you to perform common administrative tasks.

Administrative Utilities in the Desktop Client Application

The administrative features of the client application are available in the Administration menu to users logged into the desktop client as the Administrator. Using the administrative utilities, you may create users and user groups, customize database structures, set up forms, add global searches, define automatic notifications, configure media profiles, and enable helper applications.

To perform these tasks, you must be logged in to the desktop client as the Administrator.

Note: The Administrator user is predefined in the system and cannot be deleted.

The MetaCommunications Management Console

The MetaCommunications Management Console is an instance of the Microsoft Management Console (also referred as MMC) configured to display the snap-ins most commonly used when administering various aspects of the system.

The MetaCommunications Management Console may be launched from the Programs-> MetaCommunications folder of the Windows Start menu where the server components are installed.

The MetaCommunications Management Console includes the following snap-in groups:

• MetaCommunications Services—the root for all MetaCommunications snap-ins including the File System Service and the MetaData Service snap-ins that are used to manage InterSync services (refer to the "MetaConsole User Guide) and the Database Monitoring and Management snap-in used to monitor the InterSync services and perform basic administrative tasks on databases. During the InterSync installation, the MetaCommunications Management Console may be configured to accommodate any combination of these snap-ins in "MetaCommunications Services". Additionally, the Database Monitoring and Management snap-in is included in the Application Server installation. Refer to the Installation Guide for the corresponding installation instructions.
  

  Note: The File System Service and MetaData Service Snap-ins appear only if InterSync is installed. Database Monitoring and Maintenance is installed with the Application Server for any Virtual Ticket Developer system.

• Services—lists the services installed on your computer and allows you to start, stop, pause/resume, and restart services and to configure general service properties.

• Shared Folders—displays the computer's shared folders, current sessions, and open files.

• Computer Management—provides access to a variety of Windows management utilities.

• Event Viewer—displays event logs. All error and information messages from the program modules that make up the system (e.g. from InterSync services) will be displayed in the Application logs portion of the Event Viewer.

The Application Server Shell

The Application Server Shell provides a user interface to interact with the Application Server and perform the following operations:

• Database related: managing (starting up/shutting down) and configuring database links.

• Client applications related: managing user sessions, disconnecting users, setting up automated upgrade.

• Miscellaneous: starting/stopping the Application Server, configuring communication ports and licenses.

Related Topics

• Logging In
• Virtual Ticket Developer Administrator Guide
• MetaConsole Guide
• Application Server Guide